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      How to add a user to Google My Business

      Google My Business owners can invite additional users to become owners or managers of their business profiles. Each person can have individual access using their own his/her own email address.

      There are three types of users in Google My Business: Owners, Managers, and Site Managers. You can see the different access levels users have in the table below.

      Capability Owner Manager Site manager
      Add and remove users checkmark    
      Remove Business Profiles checkmark    
      Edit all URLs  checkmark checkmark  
      Accept all Google updates checkmark checkmark  
      Opt in or out of Bookings checkmark checkmark  
      Update certain location settings
      • Edit the name, category, or website on
        a location
      • Close a location
      • Create location groups
      		 checkmark checkmark  
      Manage Business Profile directly on Search and Maps checkmark checkmark  
      Manage Google Ads account links checkmark checkmark  
      Use Messaging checkmark checkmark  
      Add custom labels to make it easy to find
      particular groups of locations      		 checkmark checkmark  
      Edit attributes checkmark checkmark checkmark
      Edit food delivery link checkmark checkmark checkmark

      Edit some main business info, like hours and 
      address

      		 checkmark checkmark checkmark
      Edit phone number checkmark checkmark  
      Edit services checkmark checkmark  
      Create, manage, and publish posts checkmark checkmark checkmark
      Add, delete, and edit cover photos and additional photos checkmark checkmark checkmark
      Add, delete, and edit logos checkmark checkmark  
      Add, delete, and edit product checkmark checkmark checkmark
      Respond to reviews checkmark checkmark checkmark
      Download insights checkmark checkmark checkmark
      Respond to Q&A checkmark checkmark  

      Please note that only owners can add other users. Managers can remove themselves.

      Follow these steps in order to add a new user to your business profiles:

      1. Sign in to https://business.google.com/.

        • If you have multiple listings (businesses or addresses) in your dashboard, click on the location you'd like to manage.

      2. In the left side menu, click on Users.

       

      3. Click on Add users in the top right corner.

      4. Enter the Name or Email address of the person you'd like to add. Once you type in the Name or Email, select the role you'd like to assign to the person. 

       

      You can add multiple users at once but they have to have the same role.

      5. Click on Invite. An email invitation has been sent to the person and once the person confirms the invitation, you will see his/her name in the list of Users.

      Please reach out if you have any additional questions.